Terms & Conditions
DEPOSIT
Escorted Tours: A deposit of $300 per person is required to confirm a booking. This amount will be applied towards your travel package. Once the tour is confirmed this deposit is non-refundable.
Cruises: A deposit of $500 per person or 25% of cruise cost is required to confirm a booking. This amount will be applied towards your travel package. Once the cruise is confirmed this deposit is non-refundable.
Independent Travel: Nordic Saga Tours requires a deposit of $150.00 per person to begin a booking. For Russia and Baltic’s travel a deposit of $500.00 per person to begin a booking. This amount will be applied to your travel package. Once confirmed, this deposit is non-refundable.
Rail tickets are non refundable once issued. Rail tickets are issued once booking is confirmed.
FINAL PAYMENT
Escorted Tours/ Independent Travel: Final payment is due 60 days prior to departure.
Cruises: Final payment is due 90 - 70 days prior to departure depending on cruise company.
CANCELLATION & REFUNDS
Escorted Tours/ Independent Travel
Cancellations received 60 to 40 days prior to departure forfeit deposit and 25% of total package price per person. Cancellations received 39 to 14 days prior to departure forfeit deposit and 50% of total package price per person. No refund will be given for cancellations received 13 days or less prior to departure. Hotel reservations are non-refundable within 21 days of arrival. Rail tickets are non refundable once issued. Rail tickets are issued once booking is confirmed.
Cruises: Cancellations received 90 days prior forfeit $100 pp deposit, cancellations received 90 to 35 days prior to departure forfeit deposit and 50% of total package price per person. No refund will be given for cancellations received 35 days or less prior to departure.
Russian Visa fees are non refundable.
GENERAL
Travel Insurance: We strongly recommend the purchase of travel insurance. Please ask for quote on Travelex Insurance for your specific date and trip costs. Or find details on our website under travel insurance.
Cancellation and Refunds: Cancellations must be in writing. The date of cancellation shall be the date when written notice is received by Nordic Saga Tours. Nordic Saga Tours terms and conditions override our air/sea/land supplier’s terms and conditions.
Service fees: A $30 processing fee applies to each booking. This fee is per booking not per person, however if documents require mailing to more than one address then add $30 per mailing. Bookings made, or payments received 15 days or less prior to departure from the U.S., will be assessed an additional $30.00 last-minute booking fee.
Changes to a booking: Prior to final documentations: $75 per person, plus any other fees that may be assessed by our air/sea/land suppliers. After final documentation: $150 per person plus any other fees that may be assessed by our air/sea/land suppliers. If client chooses to make changes to the travel arrangements made by Nordic Saga Tours while on their trip, there will be no refunds for unused portions or no shows.
Prices: Prices are in US dollars and are subject to change due to exchange rate fluctuation.
Travel Agency Responsibility: In order to avoid misunderstandings, please be sure that clients are informed about any cancellation and/or change fees applicable to their travel program.
Independent travel: Includes any of Nordic Saga Tours’ unescorted itineraries, overnight ferries, as well as any related special independent or custom arrangements.
Nordic Saga Tours
18518 Bothell Way NE, Suite B
Bothell, WA 98011 USA
Ph: 800 848 6449 / 425 673 4800 Fax: 425 488-0979 info@nordicsaga.com
