TESTIMONIALS
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TESTIMONIALS

From: Barb & Bob Borlen [mailto:bborlen@bexxxxble.com]
Sent: Monday, September 26, 2011 9:07 AM
To: Susie (@NSTours)
Subject: great job

Hi Susie,

Just wanted to tell you what a fantastic job you did for Peggy & I for our unescorted trip to Sweden & Norway. The hotels were all very, very comfortable and a perfect location for our traveling by train. The staff @ Freys hotel in Stockholm was exceptionally helpful and friendly- we highly recommend all the hotels you picked. The Sorgneford in a nutshell trip was spectacular AND, we even had good weather! We had a wonderful time, thank YOU! BB

From: Linda [mailto:lindxxx3@yahoo.com]
Sent: Sunday, October 09, 2011 4:06 PM
To: dora@east-west-tours.com; Susie main
Subject: Linda Johansen, Solvang Centennial Group

 Dora and Susie,

I wanted to thank you BOTH for helping me with my recent Solvang Group that went to Denmark.  We had the most amazing time!  It was wonderful to see that all of the effort and time put into the group paid off in every way. The ground operator was great and Heidi was wonderful, knowledgeable, and really efficient.  She and I worked magic every day for the group and they really appreciated it. 

The hotels were great, especially the Sophiendal Gods which we all loved and wanted to stay at forever....their dinner was fabulous as well, so send your clients there when ever possible...they will

feel like royalty!  I will be putting together an article of our trip for our local paper, and will  certainly mention Nordic Saga and your efforts.  I will try to remember to send you a copy as well.  Thanks again Dora and Susie for making SURE that everything was perfect for my Centennial Group. Other then the check in process with the airlines (which is no fault of yours) the

trip was really perfect in every way.  I will keep you all in mind as I book our next group departure.....they all are asking when and were we are going because they ALL want to go! 

 Hugs to you Both, Linda Johansen

Solvang Centennial Group Coordinator

From: Vivian Zadkovich [mailto:vzaxxxxch@yahoo.com]
Sent: Sunday, September 25, 2011 10:49 AM
To: susie@nordicsaga.com
Subject: Post trip report

Hi Susie,

Just wanted to let you know I had a wonderful time in Iceland.  The weather was perfect, the tour exceptional, the group I was with was a lot of fun, and the guide was very informative and passionate about Iceland, the environment, and all of the natural treasures we had an opportunity to see.  I would recommend this tour highly.  Regards,  Vivian

From: Christina Roth [mailto:Chcccoth@omh.ny.org]
Sent: Monday, September 05, 2011 4:44 AM
To: susie@nordicsaga.com
Subject: RE: customized Scandinavia trip

Hi Susie!

Just wanted to drop a note to let you know Lori and I had a wonderful trip! We saw and did so many interesting things- what a beautiful part of the world. Everything went smoothly except for our return trip home, which was impacted by Irene. We ended up being stuck in Copenhagen for a few extra days, but we made the best of it! Thanks so much for all of your help and guidance. The hotels were wonderful and our transportation seamless. I attached a picture of us in, well, Oslo;) You have been a tremendous help in planning our trip, Susie. In particular, Lori and I have appreciated your advice, guidance, and efficiency. You have helped to make our travel dreams come true! Thank you!

Christina

From: Sharon Duggan [mailto:sharon@dxxxxxxelsite.com]
Sent: Tuesday, August 09, 2011 2:33 PM
To: susie@nordicsaga.com
Subject: Clients return from Sweden and Denmark

Hi Susie,

I just wanted to touch base with you.  Our clients, Rick and Pamela Stager and Ms Mortimer just returned and had a WONDERFUL time. Thanks so MUCH for your help.  I will definitely continue to use your company for future Scandinavian travel.

You’re the best. Sincerely Yours, Sharon Duggan

 

-----Original Message-----
From: lois haron [mailto:mar_lo@axxxxxch.net]
Sent: Tuesday, July 05, 2011 11:56 AM
To: susie@nordicsaga.com
Subject: our trip to Iceland

Hi Susie:

Thank you for all your work on our trip.  It was really wonderful!  My husband did fine with his cane and they were very accommodating to me about eating fish.  What a diverse and beautiful country!  The choice of driver and guide were excellent!  They added a lot to our insight.  It was a great group of 15 people from all over the world with even a wedding for 1 couple which was fun.  Does your company travel to other places?  We would certainly like to go with you again.

Thanks for everything,

Lois=

Hi, Susie!  Here are some of our "after-action" comments:

Cruise: The Hurtigruten's MS Midnotsol was outstanding in all aspects. We were able to change our evening dinner hour to 6:30PM without problems.  Especially liked the port schedule and ID card system. However, due to other passengers' early booking for excursions, we were unable to sign up for the ones we had wished to go on.  They were all booked.

Flight: Although we had no problem in the short time between landing and continuing on to Oslo, the baggage didn't keep up with us and we were in Oslo 2 days without them.  Thankfully, they arrived before we flew up to Kirkenes.  Perhaps more time is needed between flights so that baggage can keep up with passenger.  All other connections and seats were great.

Hotels: You selected the best locations and quality of hotels.  Great breakfasts!  We especially liked the Hotel Clarion after "Norway in a Nutshell".  We just walked out of the train terminal and there was out hotel in front of us practically and very close to the bus terminal, where we needed to go to get to the airport the following morning.

Nutshell: Had no problems going to different means of transportation, train, bus, ferry, train, train.

City Tours: Lots of walking.  Took tours by bus in Oslo and Bergen.  We liked Kirkenes.  Tours in Kirkenes were booked.

Clock Work: Everything went well, to include the transfer of bags from Bergen to Oslo--great idea.

Recommend "Lonely Planet" and Rick Steves' "Snapshot".

You are authorized to use us as a reference on the Norway trip.  Susie, thank you, thank you, thank you!  We were very pleased.  Lee and Trudy Goff

From: Harriet McHenry [mailto:h_mcxxxy@msn.com]
Sent: Thursday, August 04, 2011 8:25 AM
To: Susie NordicSaga
Subject: Bergen Trip

Hi Susie,
I just wanted to let you know that my nephew and I had a wonderful time in Bergen.  The Norway in a Nutshell trip was wonderful.  We were really lucky and had sunny days in Bergen and on the Nutshell trip.  The Hotel Augustin was very nice and I would recommend it to people.  We were only about 2 blocks from where the Express Boat docks and we walked to our hotel from the boat.  The room was very nice and the breatfast was great.  We walked all over Bergen, it is a great city for walking.  Thank you for helping me with the reservations.  Great Job!

From: Nancy Dayton-Matheson [mailto:ndaxxxxxeson@yahoo.com]
Sent: Saturday, August 13, 2011 4:00 PM
To: susie@nordicsaga.com
Subject: Best of Iceland Tour

Susie,

I just wanted to drop a quick note about the Best of Iceland tour (June 27 through July 8). IT WAS OUTSTANDING!!!! Iceland and the Icelandic people are wonderful. The tour group size was perfect - 7 people for the first 6 days and 4 people for the remaining 6 days (all great travel companions). Our mini tour bus was brand new and had 4-wheel drive allowing us to go anywhere - ford rivers and rutty roads.

And our guide, Petur Gauti Valgeirsson (with Gudmundur Jonasson Travel) was superb. He went out of his way helping me research my genealogy. He put me in contact with a gentleman, Nelson Gerrard, at the Icelandic Emigration Center in Hofsos who not only knew of my family, but knew my family! Nelson provided me with 92 pages of my lineage going back before the year 783, a copy of an article about my great, great uncle, and told me stories about my great, great aunt who lived to be 104!

Petur also took me (and our group) to the farm where my great grandfather grew up. Even though none of my family currently live on the farm, the young gentleman who's family runs the farm, gave us a tour, including witnessing the amazing automated milking machines - completely unmanned. The entire group enjoyed our little side trip to the 'family' farm.

Thank you for your guidance and arrangements for a wonderful and rewarding tour of Iceland. Please pass on my comments to Gudmundur Jonasson Travel, as I do not have their email address.

Again, thanks,

 

From: mary la fosse [mailto:maxxxard@gmail.com]
Sent: Friday, July 08, 2011 4:28 AM
To: susie@nordicsaga.com
Subject: Re: Splendor of the Fjords June escorted tours - Mary La Fosse - Nordic Saga Tours Contact from site

Dear Susie:

This is just feedback for you from the Fjord trip via nordic Saga.  What a wonderful time it was.  Scenery was fantastic, choice of hotels and guide could not have been better.  The group was delightful and everyone had a great sense of humor.  I can't say enough about how smoothly it all went with connections, luggage handling, meals and bus, train, and ship. Thank you, and I know I will return. Mary La Fosse

 Hi Dora
I just wanted to let you know that our trip to St. Petersburg went off without a hitch. Everything worked as it was scheduled. Anna, our guide, was wonderful. She was easy to understand and provided us with great information without going overboard. Our hotel accommodations were great. Did you reserve suites for us or did we just luck into them? We had large corner rooms that were welcome after having been in typical European small hotel rooms for a week. If you ever need a reference for someone inquiring about this trip or the company, I would be happy to help. Thank you again for your assistance.
Jane Mitchell

From: Fr. Steve Planning  Sent: Thursday, August 07, 2008 9:05 AM
The trip was great. We had a wonderful time. Everything went very smoothly. Even the weather was perfect! I would gladly recommend you to others thinking of going to Russia.
Steve

Great trip to Stockholm, Kalmar, Copenhagen. Just great! Gota Canal was wonderful. All the hotels are fine & so well located. Trains and ferries right on time. Flam railway great. No problems. Favorite hotel was Kvikne’s in Balestrand. Good health, still have kroner left. Boarding the Hurtigruten today. Entire trip warm and sunny.Thanks for all your efforts. Well done! p.s. economy extra on SAS = great deal
Carol and Bill McDade

We arrived home Saturday night from 2 wonderful weeks in Scandinavia (rainy weather aside). All our transportation connections worked out perfectly and we couldn't have experienced an easier time moving from city to city. The car rental company provided us a brand new Passat wagon, and the drop off point was within walking distance of the Color Line terminal. Transferring from boat to train, train to train, ferry to ferry, etc. were all effortless! Thanks again for your help!
Kevin Green (Now, if you could work on the rainy weather!)

Dear Susie,
Just a quick note to say thank you. Our trip was great, Hotel VIK was a nice little place, we really enjoyed the horse riding, after the Viking hour’s ride I was in "good" pain. I used muscles I did not know I even had. My kids had a great month in Europe and we all had a wonderful time. Thank you for your help and your professional service. Thanks again.
Andreas Andreas Kuhbier 

Hi Susie!
Just wanted to let you know that we had a great time in Vilnius. Everything worked smoothly! We liked the city a lot! The hotel was good. Nice, clean, big rooms and friendly staff. The hotel was located in a very quiet area in the old town, 7-8 min walk from the Cathedral Square. The sightseeing was also good. A lady called Ona walked with us for two hours and taught us a lot of Vilnius' history. We tried to ask a bit about recent history, but it didn't seem like she was too eager to talk about post-2nd WW stuff.

Thanks for all the help with the hotel!
Berit

Susie
Thank you so very much for the very prompt, wonderful service you provided me this afternoon - you made it so very easy to book this! My sister and I are thrilled!

Regards

K. Rowan

We had a great trip, Thank you for all your help. I will recommend you to anyone traveling to Norway

R. Woods

Susie,
Our trip to Finland was fantastic! Thank you so much for your help. The hotels were excellent and our flights and car rental went very smoothly. Our guide and driver in St. Petersburg were excellent. I would never attempt to visit there without one! It was so nice to have our own guide and not be part of a huge mob. We loved the Swan Lake ballet; it was the perfect ending to our trip, as we had seen flocks of wild swans in Lapland. Thank you again. Have a wonderful summer!

Sincerely,
Sharon and Emily Nachison

Dear Masha and Family,
We wish you all the most wonderful Christmas and the happiest and most prosperous New Year. We sincerely apologize for not saying before in writing--you made our time in St. Petersburg an incredibly wonderful experience. We thank you very, very much for giving us such a fabulous tour of St. Petersburg, for introducing us to your family and for sharing a meal with us. We particularly enjoyed having your daughter with us for part of our visit (she and her fiancé are both very charming and attractive), being able to meet your husband and sharing a meal with your family. You made our time in St. Petersburg the high point of our trip and one of our fondest travel memories. With deepest thanks and warmest wishes for a wonderful Christmas and a Happy, Healthy and Prosperous New Year to you all! Fondly,

your friends in Seattle
John and Suzanne Price

Hi Susie,

We went on your St Petersburg Express Tour on September 19th and would just like to say how much we enjoyed it. Everything was perfect. Thank you.

The hotel restaurant was not good but perhaps that is just part of being in Russia and there were no other restaurants nearby, but the accommodation despite being budget was extremely good and though a long way from the city it was very easy to get into St Petersburg on a regular bus service that ran from just outside the door. There was a good supermarket just up the road where we were able to buy everything we needed so we really did not need to eat in the restaurant.
The guides were very good and we loved the whole experience.

Many thanks for making it a very enjoyable experience.

Regards,
Judy Brady.

Dear Susie, Our cruise was wonderful--I could wheel my cousin in the wheelchair all over and down the cargo ramp to shop at all stops of an hour or more--the Norwegian shop owners were so accommodating (one moved sweater shelves so we could enter through the store room--no steps--)--some just came and helped us over the highest thresh-holds and steps--several times we hired a handicap van and my cousin was wheeled right up into it from the back and the drivers stayed with us for where ever we wanted to go sight see or shop and then delivered us to the ship!! We heard a great concert one night at midnight-- It was this cousins' (EM) first trip out of the country and she thought is was great!! (Heaven, in fact, as she said)--my sister and I have been to Norway many times --my husband and I have been there probably 50 or more times and extensively on 6 continents--I am telling you all this because when you get static from some of your clients, as you know, I am sure, it is probably from the less experienced traveler--there are many things to respect and accept when you travel--I just wanted you to know, it was one of our most fun trips and we always love the food--I would, however, take an extra day or more in Bergen--great there!! thanks for all you did for us but to be on the safe side, it would be good to send packets to each traveler --it did not matter to my sister or me but first timers, it does--thanks again--we ALL four had a fantastic time, much laughing and fun, a GREAT amount of food and last Sunday got together for all our pictures and lefse!!

--Nancy Froseth

Hi Susie,
Thought I might hear from you for a follow up survey from the trip ----but just realized that I hadn’t.  We had a great time, particularly enjoyed our accommodations in Oslo, Copenhagen and were absolutely thrilled with Balestrand.  Would have liked to have been in the town or Aero proper and something a bit better in Stockholm.  All in all, things went smoothly, really enjoyed the cruise thru the fjords and it really helped with costs to have breakfast built in every morning.  I think it was a fluke, but we really didn’t hit any rain.
 
Our next independent travel thought that we have is to do a hut to hut or chalet to chalet in the Swiss Alps --- we are healthy and active, but not looking for strenuous.  Do you have any company that you could recommend to help us set up this trip?
Thank you,
 
Margaret McGuire

Hi Susie - wanted you to know how much Rocky and I appreciated your donating the three day trip to Reykjavik and making such great arrangements for accomodations and the spa massages.  We had a wonderful room on the 9th floor which gave us privileges in the Executive lounge - a terrific bonus.  The views were also terrific overlooking the city and the harbor.  Reykjavik was an unexpected surprise - we found the city to be very clean and interesting and the people were very friendly and accomodating.   We did the Blue Lagoon on our way to the airport and thought that a very special and unique experience.  The entire trip was a wonderful experience and one we would probably never had if it weren't for your generous donation to the Nordic Heritage Museum auction.  Many thanks for our Iceland adventure. 

 

Casey and Rocky Lindell

 

 

Greetings from Finland!
Thank you so very much for setting up the travel arrangements so well.
Everything (except the weather!) has gone according to plan. The
plane/train/bus connections have been smooth. The hotel locations have
worked out very well. In Sweden I had a wonderful time visiting relatives.
In Finland I have had a wonderful time visiting museums, churches and
cathedrals. Today  is the day to connect with the Road Scholar group for the
the Sibelius Festival. There has been free WiFi at most airports and hotels.
Thanks again.

CAB

Sent from my iPad


Susie, thanks for setting up the Scandinavian trip for ourselves and the Smiths, everything worked out well including the weather.  We really enjoyed the trip, the hotels and food.  Our tour  guide in St. Petersburg was excellent.
Thanks
 
David Edmunds
513 XXX-XXXX
Dayton Aerospace Inc.

Hello - I can't remember now if we ever contacted you and told you 
what a fabulous trip we had to Iceland in August!  We loved it!  
Everything was wonderful.  You did a fabulous job planning 
everything.  I have just given your name to a friend who is interested 
in doing Scandinavian capitals this summer.

Also, I know your expertise is Scandinavia.  Do you ever do any other 
areas?  We have to be in Grand Forks, North Dakota the weekend of July 
23rd for a family wedding (my dad is Norwegian - so this is a quasi 
Scandinavian trip).  We have done a number of Canadian provinces with 
the kids but we haven't done Saskatchewan(sp?) or Manitoba.  I am not 
sure if there is much to see or do there.  My husband thought it would 
be fun to take the train from Grand Forks to Glacier National Park and 
rent a car and stay there for a number of days.  And, then take the 
sleeping train onto Seattle or Portland.  Is this a trip you could 
help us with?  If so, do you have any thoughts to make it better or 
more interesting.  We would be interested in staying in Glacier and 
William said the sleeping train was getting full.  Do you have any 
access to booking that for us?  Just let me know if this is something 
that you have experience with and are interested in doing. 

Happy New 
Year and thanks, Michelle Holloway




Susie:

My wife and I just returned from the trip that you so efficiently put it together. From the time we landed in Stockholm on May 22 and until we returned back to Stockholm on May 31, the entire trip was so comfortable and smooth. Thanks to you, we had absolutely no problem anywhere we went. Whether it was hotel reservation or bus travel, whether it was the cruise connection or the breakfast at the hotel, at Stockholm, at Copenhagen, at Oslo and at St. Petersburg, everything was well coordinated. The vouchers and the airtickets were accepted everywhere without any hitch. We want to compliment you for the excellent service you provided considering the fact there were four different countries and four different languages that we had to encounter! Keep up the good work and thanks again!!

Raju and Showri Nandagiri

Dear Susie,

Barbara and I returned from our trip to Germany and Iceland last Friday and we had a wonderful trip, despite the fact that our first flights to Iceland and Frankfurt were cancelled only 24 hours before leaving Seattle because of volcanic activity. Icelandair managed to get us to Frankfurt on time by rebooking us on American Airlines. The tours you booked for us in Iceland were great. Thank you so much for your help in getting this trip put together. We could'nt have done it without you.

Very cordially, Robert Pelzel

Comments: Dear Susie

Just a quick note of THANKS for helping us with our recent trip to Scandinavia. We had a great time! In spite of 4 people and 4 countries over 14 days, everything was well organized and went very smoothly.
Although you were the first internet organized travel service I've used, I am a big believer now! You were fabulous from the start, and I really appreciated the personal attention and quick response - especially while we were en route. I would highly recommend you to anyone.
Sincere thanks again.

Jill Mullen