Very, very pleased with Bobby. The following is what I posted on "yelp", "Trust Pilot", and your facebook page.
I just returned from a 16 day Scandinavian trip which I booked through Nordic Saga. My agent Bobby from Nordic Saga planned my group trip and I want to commend him on a fantastic, incredible, and unbelievable job he did. It was my first time leading a group of 35 and during the planning stages Bobby kept assuring me that I had nothing to worry about. He was correct. Everything went smoothly, the hotels were gorgeous and restaurant’s breakfasts were delicious and impressive. The buses for excursions were first class and always prompt. Our tour guides were fabulous. Bobby went above and beyond with the difficult last minute task of changing our flights to leave 2 days earlier due to Hurricane Dorian.
Hello dear Bobby,
In a word, PERFECT! As you know, you worked and put together an extensive 4/5 country tour package for Vicki and I and what you managed to put together went remarkably well in every way possible. With very little exception, this trip now ranks as the best of our many trips, which considering the now 67 countries on all 7 continents around the globe we visited, is a big statement.
I only have a few feedback suggestions and a request:
1) Be more specific with US based guest re the hotel standards, e.g., a standard room in the US is a superior room in Europe.
Hi Bobby; Thank you for all the effort you put in to making our Scandinavian vacation a complete success. The hotels were perfect. Great, central locations next to all the action, train stations and or depots. More importantly, all of our shuttles, ferries, cab service and air line connections could not have worked out better. This level of detail made our vacation easy and seamless; eliminating the worry of finding a cab that can fit all of the luggage, having the proper currency, explaining hotel directions, etc., everything was pre-paid and taken care for us ahead of time. This really made our trip enjoyable. Thank you again, Bill & Karen – William M Wibbenhorst -
Hello Dora! I never wrote to tell you how phenomenal our trip to Iceland was back in January! We decided to go during the winter so we could really experience the cold and snow of the country and I'm so glad we did! Visiting the touristy spots were that much more special with that touch of snow in the background of our pictures. We couldn't get over how very unreal the terrain is there and how many different waterfalls, glaciers, hot springs, etc. there are sprinkled around the country. While the trip was short, I think our time was well spent and I have no complaints. We really go to experience a lot! Nothing bad to report. :) Thanks for your help again in making our Iceland trip so much fun. – Gina Nemeth – Gina Nemeth -
I would like to thank you, Dora, for the efficient support arranging this tour.
Hi, We have just returned from the trip Oslo, and Norwegian Fjords Escape. I would like to thank you, Dora, for the efficient support arranging this tour. Everything went the way we expected. We spent a lot of time in Olso, which was our priority. All vouchers and prebooked entrances worked very well, and we had the worry-free time. The Norway in a Nutshell tour was just amazing! We are so glad we booked it. Thank you for your professional support and valuable advice. Bets regards, Louis V. Franklin – Louis V. Franklin -