Testimonials
Hidden Powers & Northern Lights of Iceland
All our paperwork advised us and our tour guide advised us that the ice cave adventure cost 230 kroner, but when we went to pay, we were charged 240 kroner. Someone brought this to the guide's attention and he just shrugged his shoulders. People would probably have preferred a specific answer or and "I will look into this" response.
More importantly, the most disappointing aspect was the lack of time at the Blue Lagoon. Our reservation was at 6:15 and we only arrived at 6:35. There was no reason why we could not have left the hotel at 5 rather than 5:30 PM. There had been free time for a few hours beforehand. Consequently, after an additional 10 minutes before someone came to let us in the experience was poorly organized, very short and led to a serious injury to one of our tour members. Her injury was directly related to rushing and poor organization, causing us to be lost within the facility and hurrying to meet up at the designated time. Additionally, I had read that we should wear flip flops or some sort of foot wear to prevent slippage and infection. The guide stressed how this was not necessary. I am happy that I wore my flip flops, but he injured individual did not. She slipped on the wet floor and broke her upper arm/shoulder as a direct consequence of this. A totally preventable accident.
Had we had the extra half hour plus in the blue lagoon that we were expecting, it would have been a much more pleasant end to an amazing voyage.
I am only mentioning these issues so they can be corrected/addressed for future reference. All in all it was a terrific experience.
Thank you
Scandinavian and Baltic Highlights
excellent overall planning fast and efficient email correspondence competent, friendly and patient tour guides great locations for hotels punctual transfers and pick-up services information before and while travelling totally matching sights were excellently picked time indications have always proven to be correct even if no voucher was given - the plan worked! absolutely worth the money THANK YOU for a perfectly planned Nothern Capitals Tour!
Iceland Odyssey
Trustpilot reviews
We recently returned from a 12 day private tour of Iceland, couldn't be any happier with Dora Rozet at Nordic Saga and with our guide (now friend), Kári Haraldsson. We travel a lot but have very rarely used a travel agent. This was going to be a more complicated trip, though, as my wife has difficulty walking and we really wanted something more in-depth than the big tour or cruise companies could offer. I researched a lot of travel agencies that specialize in Iceland and Scandanavia, had in-depth discussions with the four front runners. Nordic Saga was an excellent choice. After discussing what we wanted to see, date options and especially my wife's limitations, she put together the perfect itinerary. I don't think any tour could have given us a more in-depth and satisfying Iceland experience. I was thrilled with Nordic Saga's professionalism and reliability and with Dora's skill and responsiveness. We're especially thrilled to have been able to work with Kári, I can't imagine a better tour guide. His warmth and friendliness, his genuine drive to customize our experience to our liking, his flawless accommodation of my wife's limitations and his comprehensive knowledge of Iceland was far beyond anything that we expected. I would recommend Nordic Saga without reservation for anyone planning a northern European trip, and would give Kári my highest recommendation for anyone interested in a more personalized Iceland experience.
See our 77 reviews on Trustpilot