Testimonials

I worked with Susie to book my specific tour requests. Her advice was very good and helpful regarding tour times, crowds and hotels. The bookings for bus, train and boat were through Norway in a Nutshell. There were some schedule issues with them. After taking the train from Bergen to Voss the bus schedule information was not accurate. The 1:00 bus to Gudvangen only let off riders- it was at the end of its day. There was another bus at 2:00 listed, however, that was a different company and the pre-paid tickets were not honored. Finally, we got a 3:00 bus which got us to Gudvangen for the boat to Flam. I'm not sure what happened with the scheduling, but Norway in a Nutshell needs to get it accurate.

Our Hotel Opera in Oslo was outstanding! We greatly enjoyed the Flamsbyrgga Hotel in Flam...very cool and had a great brewery attached. The Thon Hotel we stayed at in Bergen had a great location right on the city square. However, the room was very small and not what was represented as to what I had requested. No other rooms were available for changing so we stayed in the one assigned. The desk staff at this hotel were less than helpful as the oscilating fan in the room was broken, the luggage rack was also broken and there was no maintenance personnel available for 2 days. Not acceptable. The breakfast at this hotel was, however, fantastic. Overall, I was pleased with my experience with Nordic Saga and can highly recommend them.

Susie, Thank you so much for the great job you did in planning our trip to the Baltic countries. The hotels and guides were excellent and the visa process was easy with your help. I felt the stay in each country was organized in a smart way and we really utilized our time in each place. I think the people in the Tallinn area weren't as nice as they were more in say, Vilnius and the southern cities, but it wasn't a big deal. We enjoyed ourselves for sure. I will definitely contact you again on any future trips that include Baltic tours, or maybe even Scandinavia. It is wonderful to work with travel agents that you know you can trust and depend on.

Doug Havely

We had a very enjoyable tour of Lithuania, Latvia, and Estonia. Our guide kept us on a tight schedule without ever making us feel rushed, that we didn't have enough time, or we had too much time. We enjoyed each of the capital cities very much and the excursions helped showcase the countries.