Review about Ilulissat - 4 days by Denny Henkel

Hi Bobby, I want to report that overall the trip was fantastic, especially the Greenland portion where I had the most wonderful guide, Karl Sandgreen. He took me everywhere and was always available to help. I also loved the Food Walk in Reykjavik the first night. The Hotel Arctic was splendid as was the time on boat outings with Captain Lars. I had one glitch when I arrived back in Reykjavik on June 11 to stay in a superior room for two nights at Centerhotel Plaza. My plane was delayed so I did not get to the hotel until 7:30 pm. They only had one room and it was like a dark, dreadful storeroom, #113 with covered windows so high up no one could reach. I refused the room. It being late and myself very tired, I walked to the Hotel Reykjavik Centrum , where I had stayed previously and got a room , paying $382.15. The next day I had the delightful Golden Circle and came back to the Center Hotel Plaza and they had a better room for me for the second night. The first night’s stay on June 7th was in a tiny attic room, which makes me never want to stay in that hotel again, despite the good location. What do you suggest I do to recover the amount paid to Center Hotel Plaza for the unacceptable first night’s room? I am not sure what the cost was. I imagine I can’t get reimbursed for the room I took at Centrum. All in all everything else worked well. Best regards, Denny Henkel